This advert forms part of the ‘Free the Joy’ campaign by Cadbury and celebrates the joy that can be found in everyday life. The advert depicts an office late at night, where a product manager called Keith is working overtime and his call is placed on hold. Instead of the exasperation or anger that most people would respond with, Keith turns up the music on hold (MOH) and begins lip-syncing and dancing around the office on his chair. It expresses the value of finding joy in the mundane, and how such moments can be magical. In the extended version, some lights move without being touched and the chair propels itself – implying that something more dreamlike is at work.
The MOH in question is the song ‘Yes, sir I can boogie ‘written by the Spanish vocal duo ‘Baccara’. This song reached number one in the UK charts in 1977, and numerous covers have been released since. I personally found this song very catchy – and is probably an example of an ‘earworm’. Ear-worms have been shown to last longer than normal auditory experiences, and are remembered for longer by the individual (Beanman & Williams, 2010). For some time, if you searched this song on Youtube, the Cadbury advert would play beforehand. Cadbury has clearly chosen to use this song for its addictive properties.
The advert also uses clear product placement. A chocolate bar in wrapper, receives a close up, nine seconds into advert, and product usage is clearly demonstrated. The snap of the chocolate is made especially clear, adding to the sensory experience that consumers should expect from their Cadbury consumption.
The colour purple is an especially important part of Cadbury’s visual brand identity. Colour can play a key role in ensuring differentiation in a cluttered market place (O’Connor, 2011), as it one provides the clearest noticeable differences in environmental perception (Rapoport, 1982). Cadbury has used the colour purple to build visual equity and as a communication device (Foote, 1983). The colour purple has long been associated with wealth and luxury. Cadbury began using the colour purple in 1914, and believes that a great part of their success is due consistency in their long-term use of the colour purple (O’Connor, 2011). The colour purple has become a promise to the consumer and is symbolic of a broader experience of delighting the consumer at every level. Throughout the office, purple items are seen in almost every shot. As purple is clearly linked to Cadbury, the brand gets good exposure, without being too explicit.
Cadbury has begun to focus more on the chocolate and the way it triggers joy for the consumer, and less on how it is made or delivered. This advert clearly shows consumers picking up the chocolate and embracing the little bit of joy that it gives them. Due to the music, which is a late 70s hit and the office setting, Cadbury is targeting an older demographic in this piece of marketing. However, the advert is fun and the situation relatable enough, which means it will appeal to younger audiences as well. The advert is charming and perhaps represents the brand more successfully than some previous adverts.
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References:
Beaman, C. P., & Williams, T. I. (2010). Earworms (stuck song syndrome): Towards a natural history of intrusive thoughts. British Journal of Psychology, 101(4), 637-653.
Foote, K. E. (1983). Color in public spaces [microform]: Toward a communication-based theory of the urban built environment. Dept. of Geography, University of Chicago (Chicago, Ill.).
O’Connor, Z. (2011). Logo colour and differentiation: A new application of environmental colour mapping. Color Research & Application, 36(1), 55-60.
Rapoport, A. (1982). The meaning of the built environment: A nonverbal communication approach. University of Arizona Press.